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Privacy

As with all shopping websites, we have to colllect some level of personal data when you shop with us but do not be concerned, we never share our data with any marketing companies and we only use your data to make your shopping experience on CathyFrith.com as smooth as possible.

The data we collect and store varies from your personal information to what you added to a shopping basket so that we can make sure you do not have the frustration of having to re-add things if you leave the site and re-visit at a later stage.

 

The information we collect is as follows

  • Your name, it is only polite really and needed for security.
  • Your Email address, again for security and also so we can email you order confirmations, delivery delays, special offers and when we want to give thinsg away free... (OK, that last bit is pretty rare.)
  • Your delivery address, but you are welcome to collect but that's a bit of a hassle.
  • Your telephone number, in case we want a chat - the internet gets cold and lonely!
  • We do NOT ask for card details - this is done by PayPal and is backed by their multi-squllion £ security.
 

Data protection

CathyFrith.com is a registered data user under the Data Protection Act. We never pass on your details on to a third party for marketing purposes - ever. You have taken the time to use our site and we think it's rude fo ryou to get marketing from other companies so we make the rock solid promise to you that we never share or pass your data on

There are only a few rare circumstances where we may have to give a regulatory body access to our servers, these are:
  • Credit card clearing agencies (Barclays Merchant Services in UK, Paypal etc),
  • Fraud prevention and detection agencies associated with UK bank cards 
  • The police, if they are for some reason needing to request information.
  • The Information Commissioners Office, in case they need to identify and individual.
If ever you want to know what information we have about you or request for it to be deleted (for ever!) then please email us or write to us at 

CathyFrith.com, Woodside, 7 Stonehill Road, Headley Down, Hampshire, GU35 8JJ
You can email me directly at: cathy@cathyfrith.com or for general emails please send to sales@cathyfrith.com
You can speak to us on 01428 713 070

 

Orders

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

 

Contract creation and electronic contracting

The technical steps required to create the contract between you and us are as follows:
  • You place the order for your products on the Website by pressing the Continue button on the Payment page of the checkout process. Your credit or debit card will be charged at this point.
  • If you have provided a valid email address, we will send to you an order acknowledgement email detailing the products you have ordered. This is not an order confirmation or order acceptance from CathyFrith.com
  • Order acceptance and the completion of the contract between you and us will take place on the despatch to you of the Products ordered unless we have notified you that we do not accept your order, or you have cancelled it in accordance with the instructions in Change or cancel an order
Non-acceptance of an order may be a result of one of the following:
  • The product you ordered being unavailable from stock.
  • Our inability to obtain authorisation for your payment.
  • The identification of a pricing or product description error.
  • You not meeting the eligibility to order criteria set out in the main Terms & Conditions.
  • The contract will be concluded in English.
 

Contract cancellation

Please note that you are entitled to cancel this contract if you so wish provided that you exercise your right no longer than eight working days after the day on which you receive the Products. If you wish to exercise your right to cancel this contract after your order has already been despatched please follow the procedure set out in our Returns procedure.

 

Description of products

Each item purchased is sold subject to its Product Description which sets out additional Specific Conditions related to that Product including, without limitation, terms and conditions concerning estimated delivery dates and times, warranties, after-sales service and guarantees. We will take all reasonable care to ensure that all details, descriptions and prices of Products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including Product Descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order. We cannot confirm the price of a Product until your order is accepted in accordance with our Order acceptance policy.

 

CathyFrith.com Discount Codes/Vouchers Codes

Our discount/vouchers codes can be used to get a discount on goods online at CathyFrith.com, or over the telephone from CathyFrith.com They may not be exchanged for cash. If the goods purchased online total less than the value of the voucher, any balance will be lost. When redeeming vouchers online or over the telephone you will be required to give the serial number of the voucher.

 

Intellectual property and right to use

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may (if necessary to make a Purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

 

Compliance with laws

The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.

 

Limitation of liability

While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy. The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.
We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.
To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights.
We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or any loss of goodwill or reputation; or any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions.
Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.

 

Severance

If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.

 

Waiver

No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

 

Survival

Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

 

Entire agreement

These Conditions govern our relationship with you. Any changes to these Conditions must be in writing and signed by both parties. In this way, we can avoid any problems surrounding what Wiggly Wigglers and you are expected to do. You confirm that, in agreeing to accept the Conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these Conditions and you agree that you shall have no remedy in respect of any representation. Your Statutory Rights are not affected by these terms and conditions. Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions.

 

Law

The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.

 

Contact

The registered company address is CathyFrith.com, Woodside, 7 Stonehill Road, Headley Down, Hampshire, GU35 8JJ
You can email me directly at: cathy@cathyfrith.com or for general emails please send to sales@cathyfrith.com You can speak to us on 01428 713 070

Well, if you have read all of this you must have some concerns, please call me so we can chat, most (actually all of it) of what is here is standard legal jargon which internet shopping sites have to have. We really are very nice people and just want to provide beautiful things for sale which we have spent many years finding.

Cathy Frith
CathyFrith.com

Updated July 24th 2013